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Service Delivery System: Obtain detailed assignment information from customers and utilize it to provide effective customer service. Interview and Test applicants using the Predictable Performance System to evaluate their qualifications for assignments. Administer the training of temporary employees to upgrade their skills for assignments. Fill customer work orders with qualified temporaries. Monitor temporary employee attendance and performance using the phone and Quality Performance Program. Troubleshoot to resolve the problems or complaints of customers and temporaries. Coach and Counsel temporaries to ensure quality performance and job satisfaction. Implement company award programs to recognize the good performance of temporaries. Business Development: Conduct outside service calls to ensure quality customer service and expand business. Conduct outside service calls to reactivate inactive customer accounts. Make key skill telephone sales calls to acquire new business.
Details :
- company: Manpower
- employee_type: Full Time
- full_time: Full Time
- job_title: Staffing Specialist
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